Gillian is a seasoned Customer Relations and Business Support Specialist with over six years of experience at Active Feet. Starting in branding and marketing, gaining expertise in business development and operational management. Gillian is focused on implementing high-quality systems and procedures that enhance patient care and provide exceptional customer experiences.
Expert customer service skills
In her role as Customer Relations and Business Support Specialist, Gillian oversees numerous aspects of the practice, ensuring efficient business operations. Her responsibilities include systems implementation to guarantee superior patient care, staff training, and team support to empower staff. With a background in branding and marketing, Gillian also contributes to business development and maintains a strategic approach to the clinic’s growth and reputation.
Outwith Active Feet
Gillian enjoys working with the enthusiastic teams in both the Edinburgh and Haddington clinics. In her free time, she cherishes moments with her family, traveling and spending time with friends.
